Mai Norman - Testimonials

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My experience working with Mai Norman has been nothing short of extraordinary.

From our first conversation to my receiving the keys to my new home, Mai's customer service, care, and communication have exceeded my expectation far and beyond. With just one click of a button to request more information, I gained a fantastic realtor and a friend. If you are looking for a realtor who will go above and beyond to help you find your next home, then look no further, Mai is just the right person for the job!

Terridina Marshall

Mai is amazing!

We are a military couple PCSing from Europe to Maryland. Mai was so understanding about the time difference and so reliable whenever we contacted her. She was so patient with us. Looking for a house while in another country was so intimidating. We went from initially wanting to buy, then deciding to rent. She made it easy for us along the way and really helped us find something that worked for us. No pressure on choosing a home, just genuine interaction and help from an amazing person! So grateful we had her as our realtor!

Katharine Winchell

What an amazing experience has been working with Mai!

We are moving to MD from Western NY, and finding a rental property can be very stressful, but Mai made everything easier for us; scheduling very efficiently as many properties as possible during the time we were there. I love how responsive she is, and how well she understood our needs. Looking forward to working with her in the future, and hopefully finding our next home to buy. We highly recommend her!!

Emilio Caballero

Mai was a great help throughout my land buying process, from just starting to browse places in the area all the way through to closing.

Great communication and none stop sending me options. Being a first time buyer, it kept a lot of stress out of the process. Highly recommend Mai!

Gia Huynh
Reviews on Zillow
Average Rating
(View all 9 reviews)
"Mai was outstanding in putting her clients best interest upfront. She keep an open communications channel with easy to understand language, not the business mumble jumble. She guide me through the process of getting a credit from the homeowner to sort out required repairs before the closing. They were necessary to fix broken and acquire replacement parts. I would work with her again, and recommend my friends.Her recommendations of qualified individuals to complete the necessary home inspections was vital. Me, a novice to the Real Estate process, revealed that I need electrical work, fire safety upgrades and minor plumbing fixes. She made her contacts available to me to answer all my questions. I called it going above and beyond."
5 /5.0
by royced61
"Mai is a phenomenal realtor! She was so skilled, kind and funny, easy to talk to, and made sure we were set up for success to win the bid for the house we were looking at and to get it at the best deal. She was very responsive, professional, and great exploring different home options with. We were able to look at homes, bid, and make it to closing quickly because Mai was so responsive and on top of things. She went above and beyond to figure out any answers we needed and was still responsive and helpful even after closing. She provided helpful guidance all throughout and was such a joy to work with. I was a first time home buyer and also had a hectic work schedule and Mai made the process so seamless and flexible for me and was so understanding! She also gave such a thoughtful touch at closing and gave us a cute card and gift bag with cute little things for our home. Absolutely so so happy and lucky I worked with her and would recommend her to anyone looking to buy or sell their home! Already creating so many great memories in our beautiful home. Thanks Mai!"
5 /5.0
by DaNia Henry
"We had an amazing experience working with Mai!! ! From the very beginning, she was knowledgeable, patient, and truly had our best interests at heart. She guided us through every step of the home-buying process, answered all of our questions promptly, and made what could have been a stressful experience feel smooth and manageable.She was always responsive, professional, and went above and beyond to make sure we found the right home. Her attention to detail, honesty, and dedication gave us confidence throughout the entire process. We never felt pressured—only supported.We are so grateful for all of her hard work and highly recommend her to anyone looking to buy a home. If you’re looking for an agent who genuinely cares about her clients and is committed to helping them find the perfect home, she is the one to call. Thank you for making our dream of homeownership a reality!"
5 /5.0
by Faith Gulilat
"Working with Mai Norman throughout our home-buying journey was an excellent experience. From the very beginning, Mai showed professionalism, market knowledge, patience and dedication to helping us find the right home. She is very well versed with the local market and even though we were very new in the home buying process she made it seamless. Mai is highly responsive, always available to answer our questions, and kept us informed at every stage of the process. Even though we ended up with a different agent, she has always stayed touch and made us feel comfortable. Her friendly personality, attention to detail, and commitment to outstanding client service made what can often be a stressful process feel smooth and manageable. We are extremely grateful for her support and expertise and would highly recommend Mai Norman to anyone looking to buy or sell a home."
5 /5.0
by Abraham Tesfai
"Working with Mai Norman was an absolute blessing! From the very beginning, she took the time to really listen to what our family wanted and needed in a home. She not only helped us find our forever home but also sold our previous home in just two days — and for top dollar!Throughout both the buying and selling process, Mai Norman was our advocate every step of the way. She was professional, knowledgeable, and incredibly supportive, guiding us through each decision with care and confidence. She showed up for us in every sense of the word — patient when we needed time, assertive when it mattered most, and always looking out for our best interests.Thanks to her dedication and heart, we’re now living in the home that we talked about for years, and we couldn’t be more grateful. We can’t recommend Mai Norman highly enough — if you’re looking for someone who truly cares about your family and your future, she’s the one you want by your side."
5 /5.0
by skinsfan922
"Mai was a great help throughout my land buying process, from just starting to browse places in the area all the way through to closing. Great communication and nonstop sending me options. Being a first time buyer, it kept a lot of stress out of the process. Highly recommend Mai! ??"
5 /5.0
by Giang Huynh
"Mai did a great job in helping us find our new condo. She was always responsive to our questions, flexible with showings, and had our best interests at heart. Her knowledge and enthusiasm made the process enjoyable, and we're delighted with our new home. We happily recommend Mai to anyone looking for a dedicated and skilled realtor!"
5 /5.0
by Neil Martin
"Professional. Patient. Truly exceptional.Mai went above and beyond—even though she could not serve as my real estate agent here in North Carolina. She graciously walked me through my selling and buying considerations and explained everything in simple, senior-friendly terms that were easy to follow.What stood out most was her patience and understanding. She took her time, listened closely, and never made me feel rushed. She also connected me with a local North Carolina agent she believed would be the right fit for me as a senior—someone with the same gentle, thoughtful approach she provides.Mai has absolutely earned my future business. Once I sell my home here and return to Maryland, I will be working with her without hesitation."
5 /5.0
by lavernemmctv
"She did a outstanding job. She’s very helpful kind and very fun to talk to. I recommend buying with her or selling one of the best realtors. I know she responds very quick and made good use of data to."
5 /5.0
by Dog Day
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